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Trucks

Gold Electric

Gold Service Contract for
Electric Trucks

With the Gold Service Contract for electric trucks you can make the transition to electric with peace of mind. The Gold Service Contract for electric trucks covers the complete vehicle and gives you access to everything you need to minimize the risk of any unplanned stops. This includes preventive maintenance, repairs, battery replacements* and with our monitoring systems we will keep track of the health of the batteries.


*At Volvo Trucks we refer to this as Minimum Usable Energy (MUE). This ensures that you always have an agreed minimum battery capacity per charge, per vehicle, in accordance with specification parameters.

 

10 key benefits of Electric Gold Service Contract

  • Complete truck coverage keeps your truck in great condition
  • Worry-free ownership
  • Preventive maintenance tailored to your truckʼs actual usage
  • Breakdowns can be predicted with Real Time Monitoring of uptime critical systems and turned into a planned workshop visit
  • Built-in connectivity ensures the right service at the right time
  • No compromise on quality due to the use of Genuine Volvo Parts and Service
  • Volvo Action Service On-Call
  • Increased uptime
  • Fixed monthly fee and improved cost control
  • The Gold Service Contract can be supplemented with optional services like Towing Assistance and 4 Hour Commitment. With the 4 Hour Commitment we will compensate you if an unplanned stop takes longer than 4 hours 

Genuine care

Our certified technicians only use Genuine Volvo Parts and have access to all the specialized equipment, diagnostic tools and database systems needed to keep your truck at peak performance. With a Gold Service Contract for Electric trucks you can enjoy full cost control and peace of mind. We handle all the practicalities while you enjoy a reliable and top-performing truck with a lower total cost of ownership.

Optional Uptime Services

Extend your coverage with expert assistance, whenever and wherever you need it.

Volvo Towing Assistance

If an unplanned stop occurs, help is available 24/7 across Europe. The driver can simply call or press the VAS button in the cab to be connected instantly with an operator who speaks the same language. With the support of our vast network of towing partners and authorized workshops, weʼll get the truck back on the road as soon as possible.

Volvo Towing Assistance Extended

For even more peace of mind, the Volvo Towing Assistance Extended service gives you the added protection of a jumpstart, fuel delivery, supervision of vehicle and cargo, as well as unloading and reloading of cargo – plus transport, hotel accommodation and even repatriation for the driver.

4 hour commitment

If you experience an unplanned stop, we promise to have you back on the road ASAP. From the moment you log the stop with Volvo Action Service, the clock starts. If it takes longer than 4 hours, we start compensating you. You can choose between a loan truck (if available) or financial compensation.

Need more flexibility? Flexi-Gold delivers.

The Volvo Flexi-Gold Contract is designed to match the beat of your business. It offers the same coverage as the Volvo Gold Contract – but the usage-based payment model enables you to align your costs with your revenues, because every invoice is based on your actual driven mileage. Plus, it offers a +/-20% flexibility span for your estimated yearly mileage. And you rest assured that no mileage revision will take place at the end of the year.

Which contract is right for you?

Your local Volvo Trucks dealer has the answers. Drop in or give them a call to put your service plan into action.

Find your local dealer